How do we pack your order?
As we are shipping plants, we know how important the packing is. It can be very disappointing when a plant arrives with broken leaves and you’re left with a rescue mission instead of a beautiful healthy plant.
1. Taping the soil
In order to keep the soil in place, we tape the whole top layer of the pot. If it occurs that the plant is upside down, the soil stays where it’s supposed to be. Giving the plant the nutrition it needs.
2. Bundle the leaves together
To make sure that the leaves won’t be damaged during shipping, We put the plant in a paper V-shaped bag which makes the leaves support on their backside. Due to the fact that it is paper, the plant can breathe and won’t rot.
3. Extra wrap and keeping it stable
On extra cold days, we comfort the plant with an extra layer of wrapping paper and bubble plastic. After this step, we make two holes on the side, and tape the pot of the plant onto the side of the box. This way the plant can be moved around when its on the side or upside down. This is of course never good for the plant, and we have special tape surrounding the box saying it should stay upwards, because living plants are inside.
4. Filling up and ready for shipping
In the last step we fill up the box with wrapping paper for more comfort for the plant and protection. We always add plant passports and a GrowJungle greeting card, and finally your plant is ready for shipping. As soon as we hand it over to the postal service, you’ll receive a track & trace code on mail. NB! Check your spam folder.
5. In case of cold temperatures
In case of cold temperatures we offer heath packs to try to better the situation for your plant. It is never good if the plant sits for too long in extreme cold, so let us know if anything goes wrong.
6. The plant goes on it’s biggest trip yet
The plant is shipped trough our postal services, and will be arriving in your home any moment! Mostly this takes 3-5 business days, but sometimes it takes a little longer. We work hard for the plants to arrive as quick as possible. Once it arrives, you have to release it, and give it good care. Remember: the plant has been through a lot of stress, so be gentle. Congrats with the new baby.
I’m always available for questions about anything, even for a cozy chat about plants.
4000+ packages experience
We have shipped over 4000 packages all over Europe and have lots of experience with handling orders.
Everybody makes mistakes, and even when your package is missing or damaged, there is always room for refunds and solutions.